UPDATE: Canada-wide Shaw service restored

Shaw customers across Canada are experiencing problems with telephone, TV and internet service.

UPDATE: 4:48 p.m.

Internet, phone and television service has been restored to Shaw customers as of 3 p.m PST.

A significant number of Shaw customers across Canada were impacted by the outage Thursday afternoon.

According to Shaw the outage was due to the result of a software failure during a routine upgrade to the network.

The matter is still being investigated.

———-

Shaw customers right across the country are experiencing outages to their telephone, television and Internet service.

Reports indicate the outage occurred about 1 p.m.

The outage is being investigated, according to Shaw’s website, and crews are working to restore service.

It is unclear how many customers across Canada are affected. In B.C., complaints of outages range from Vancouver, to Port Coquitlam, to Victoria, to Kelowna.

Stores in the Central Okanagan are reporting debit and credit machines to be down, affecting business for the day.

There is currently no estimated time of restoring service.

Are you affected by this outage? Let us know by clicking the contact button at the top of the page and submitting a news tip.

Just Posted

Political theatre shines light on womens issues

The Vagina Monologues returned to Fernie last weekend for the second time,… Continue reading

Local rink heading to curling provincials

The Mens Masters East-West playdown took place in Sparwood from February 2-4.… Continue reading

Kootenay East MLA reacts to Throne Speech

Tom Shypitka says speech falls short of intended mark.

Specialist shortage affecting elective surgeries

East Kootenay Regional Hospital recruiting additional anesthetists

Youth compete in winter Olympics

Bundled up under layers of fluorescent clothing, children excitedly participated in École… Continue reading

REPLAY: B.C. this week in video

In case you missed it, here’s a look at replay-worthy highlights from across the province this week

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

Canucks came out hot, beat Bruins 6-1

Loui Eriksson scores twice, catapulting Vancouver to a lopsided victory over Boston

B.C. man brings dog to court as ‘best witness’

Man is defending himself on charges of uttering threats, possessing weapon for dangerous purposes

Vancouver artist’s cartoon of Florida school shooting resonates

Cartoon shows football coach, one of the victims, meeting others killed in school shootings

Trudeau family arrives in India for state visit

Seven-day visit includes meeting with Indian Prime Minister Narendra Modi

Military seeks DNA experts to help ID missing war dead

Federal program recovers, identifies and arranges burials for Canada’s nearly 28,000 missing war dead

B.C. files new legal action against TransMountain pipeline

Province tries to uphold City of Burnaby bylaws, provoking Alberta

BCHL Today: Powell River stuns Vernon and BCHL grads lead Team Canada

BCHL Today is a (near) daily look at what’s going on around the league and the junior A world.

Most Read