British Columbia Emergency Health Services conducted professional emergency response training for patients exposed with the Coronavirus at Kelowna General Hospital on Mar. 5, 2020. (Contributed)

First responders adjust how they respond to emergencies in face of pandemic

COVID-19 calls may evolve to become top-priority medical calls

Vancouver’s fire department is preparing to stop responding to the site of non-critical medical calls to preserve its ability to respond to major fires and other emergencies during the COVID-19 pandemic.

Fire Chief Darrell Reid told a news conference this week the department is looking at changing its service model, in a move representing one of many ways emergency response across the country is evolving as the novel coronavirus spreads.

“We’re triaging ourselves to maximize our ability to stay resilient for a long term,” Reid said.

The experience of other countries around the world illustrates that COVID-19 calls may evolve to become top-priority medical calls, Reid said. Firefighters understand they still play a role in the health-care system, particularly in urgent cases, and are prepared to respond to those as need.

But the idea is to preserve the fire department’s capacity to respond to fires and other emergencies as pressure mounts on the system.

READ MORE: Langley firefighters in self-isolation after COVID-19 exposure

“There’s actually a lot of science behind triage, it’s literally a scoring system based on the severity of calls,” Reid said.

British Columbia Solicitor General Mike Farnworth said the province is already seeing retired first responders step up and offer to help in case they are need.

Beyond abiding by directives made by public health officials, it’s up to local emergency units to make their own decisions about adjusting service models depending on the size of a detachment, its schedules and the situation in a particular region, he said.

READ MORE: B.C. paramedics conduct coronavirus training

Other fire departments are taking similar measures.

In Halifax, Deputy Chief Dave Meldrum said the fire department is asking firefighters to avoid non-essential travel outside the province and to self-isolate even if they’ve returned to Nova Scotia in the past two weeks.

And while four firefighters used to respond to calls together, only two will touch a medical patient directly now.

When arriving at a call, one firefighter will interview those in the household about travel history and symptoms using a screening tool from a distance of six feet away. If a risk is identified, they will don protective gear before entering, he said.

READ MORE: B.C. adapts testing strategy for COVID-19

The fire department already has 95 disposable respirators, protective eye wear, gowns and gloves but are introducing new kits tailored to protect frontline responders against the virus.

“We are this week rolling out a whole new series of kits, we’re calling them COVID kits, in heat-sealed bags and we’re putting them in all our response vehicles,” Meldrum said.

“If the firefighters through screening understand they need to protect themselves they’ll rip those bags open and protect themselves appropriately.”

For now, emergency calls are being sorted through the dispatch service and firefighters are not being directed to respond to potential COVID-19 medical calls, he said.

Others are not predicting an increase in emergency medical calls related to COVID-19.

Alberta’s chief paramedic, Darren Sandbeck, said since the pandemic began, paramedics have actually seen a slight decrease in emergency calls as most questions about the virus go through the 811 medical helpline.

Paramedics are prepared to protect themselves with similar protective gear in case they do respond to coronavirus calls, he said.

Some RCMP detachments across Canada are reducing or suspending certain front-counter services and others normally offered in their offices, in consultation with local authorities.

But the Mounties national headquarters said the pandemic is not affecting how police respond to emergencies.

“There has been no change to the RCMP’s response to critical and emergency matters,” spokeswoman Catherine Fortin in a statement.

The RCMP has plans for national and divisional emergency operations related to health emergencies, as well as business continuity plans. These plans will be activated if and when required, she said.

Amy Smart, The Canadian Press

Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

City of Fernie introduces shipping container restrictions

Containers are prohibited on residential properties except in very specific instances

Outdoor facilities reopen in the Elk Valley

Select parks, outdoor playgrounds, and public washrooms reopen for public use

Elk Valley municipalities send out 2020 property taxes

2020 property tax payments, annual utility payments, and homeowner grant applications are due July 2

ERA seeks to enhance local wetlands

The ERA proposed a new project at the lastest Committee of the Whole meeting

Pay guarantee removed for some Kootenay on-call paramedics

Guarantee phased out as BCEHS introduces a new “scheduled on call” model

VIDEO: B.C. dentist gets grand welcome home after two months in hospital fighting COVID-19

Michael Chow was given a surprise send off by hospital staff and ‘welcome home’ from neighbours

‘Like finding a needle in a haystack’: Ancient arrowhead discovered near Williams Lake

The artifact is believed to be from the Nesikip period between 7,500 BP to 6,000 BP

Indigenous families say their loved ones’ deaths in custody are part of pattern

Nora Martin joins other Indigenous families in calling for a significant shift in policing

Friends, family mourn Salt Spring Island woman killed in suspected murder-suicide

A GoFundMe campaign has been launched for Jennifer Quesnel’s three sons

PHOTOS: Anti-racism protesters gather in communities across B.C.

More protests are expected through the weekend

Indigenous chief alleges RCMP beat him during arrest that began over expired licence plate

Athabasca Chipewyan Chief Allan Adam calling for independent investigation

‘I’m pissed, I’m outraged’: Federal minister calls out police violence against Indigenous people

Indigenous Minister Marc Miller spoke on recent incidents, including fatal shooting of a B.C. woman

UPDATED: Pair accused of ‘horrific’ assault at Vancouver’s Oppenheimer Park arrested

Police say Jason Tapp, 30, and Nicole Edwards, 33, did not show up to meet their bail supervisor this week

Most Read