British Columbia Emergency Health Services conducted professional emergency response training for patients exposed with the Coronavirus at Kelowna General Hospital on Mar. 5, 2020. (Contributed)

British Columbia Emergency Health Services conducted professional emergency response training for patients exposed with the Coronavirus at Kelowna General Hospital on Mar. 5, 2020. (Contributed)

First responders adjust how they respond to emergencies in face of pandemic

COVID-19 calls may evolve to become top-priority medical calls

Vancouver’s fire department is preparing to stop responding to the site of non-critical medical calls to preserve its ability to respond to major fires and other emergencies during the COVID-19 pandemic.

Fire Chief Darrell Reid told a news conference this week the department is looking at changing its service model, in a move representing one of many ways emergency response across the country is evolving as the novel coronavirus spreads.

“We’re triaging ourselves to maximize our ability to stay resilient for a long term,” Reid said.

The experience of other countries around the world illustrates that COVID-19 calls may evolve to become top-priority medical calls, Reid said. Firefighters understand they still play a role in the health-care system, particularly in urgent cases, and are prepared to respond to those as need.

But the idea is to preserve the fire department’s capacity to respond to fires and other emergencies as pressure mounts on the system.

READ MORE: Langley firefighters in self-isolation after COVID-19 exposure

“There’s actually a lot of science behind triage, it’s literally a scoring system based on the severity of calls,” Reid said.

British Columbia Solicitor General Mike Farnworth said the province is already seeing retired first responders step up and offer to help in case they are need.

Beyond abiding by directives made by public health officials, it’s up to local emergency units to make their own decisions about adjusting service models depending on the size of a detachment, its schedules and the situation in a particular region, he said.

READ MORE: B.C. paramedics conduct coronavirus training

Other fire departments are taking similar measures.

In Halifax, Deputy Chief Dave Meldrum said the fire department is asking firefighters to avoid non-essential travel outside the province and to self-isolate even if they’ve returned to Nova Scotia in the past two weeks.

And while four firefighters used to respond to calls together, only two will touch a medical patient directly now.

When arriving at a call, one firefighter will interview those in the household about travel history and symptoms using a screening tool from a distance of six feet away. If a risk is identified, they will don protective gear before entering, he said.

READ MORE: B.C. adapts testing strategy for COVID-19

The fire department already has 95 disposable respirators, protective eye wear, gowns and gloves but are introducing new kits tailored to protect frontline responders against the virus.

“We are this week rolling out a whole new series of kits, we’re calling them COVID kits, in heat-sealed bags and we’re putting them in all our response vehicles,” Meldrum said.

“If the firefighters through screening understand they need to protect themselves they’ll rip those bags open and protect themselves appropriately.”

For now, emergency calls are being sorted through the dispatch service and firefighters are not being directed to respond to potential COVID-19 medical calls, he said.

Others are not predicting an increase in emergency medical calls related to COVID-19.

Alberta’s chief paramedic, Darren Sandbeck, said since the pandemic began, paramedics have actually seen a slight decrease in emergency calls as most questions about the virus go through the 811 medical helpline.

Paramedics are prepared to protect themselves with similar protective gear in case they do respond to coronavirus calls, he said.

Some RCMP detachments across Canada are reducing or suspending certain front-counter services and others normally offered in their offices, in consultation with local authorities.

But the Mounties national headquarters said the pandemic is not affecting how police respond to emergencies.

“There has been no change to the RCMP’s response to critical and emergency matters,” spokeswoman Catherine Fortin in a statement.

The RCMP has plans for national and divisional emergency operations related to health emergencies, as well as business continuity plans. These plans will be activated if and when required, she said.

Amy Smart, The Canadian Press

Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

(File Photo)
Sparwood accepting submissions for 2021 Street Art Banner Program

Artwork depicting a love for Sparwood’s community and heritage will be accepted until Feb. 19

Interior Health reported 79 new cases of COVID-19 and two new death in the region Friday, Jan. 22, 2021. (Ben Hohenstatt/Juneau Empire)
79 new COVID-19 cases, two deaths reported in Interior Health

Both of Friday’s deaths were both recorded at long-term care homes

(File photo)
Interior Health declares COVID-19 outbreak at Teck’s Elk Valley operations over

48 cases were linked to three Teck locations in the Elk Valley

Joanna and Aysha Haines opened their business, Drift and Sonder, on Jan. 22. (Soranne Floarea)
New businesses popping up in Fernie despite pandemic headwinds

More businesses in Fernie have opened than closed their doors since the pandemic began

(File photo)
Sparwood backs calls to declare Canadian overdose crisis a national public health emergency

Paramedics across B.C. responded to more overdose calls in 2020 than ever before

U.S. Senator Bernie Sanders sits in on a COVID-19 briefing with Dr. Bonnie Henry, provincial health officer, and Adrian Dix, B.C. minister of health. (Birinder Narang/Twitter)
PHOTOS: Bernie Sanders visits B.C. landmarks through the magic of photo editing

Residents jump on viral trend of photoshopping U.S. senator into images

A 75-year-old aircraft has been languishing in a parking lot on the campus of the University of the Fraser Valley, but will soon be moved to the B.C. Aviation Museum. (Paul Henderson/ Chilliwack Progress)
Vintage military aircraft moving from Chilliwack to new home at B.C. Aviation Museum

The challenging move to Vancouver Island will be documented by Discovery Channel film crews

A video posted to social media by Chilliwack resident Rob Iezzi shows a teenager getting kicked in the face after being approached by three suspects on Friday, Jan. 22, 2021. (YouTube/Rob i)
VIDEO: Security cameras capture ‘just one more assault’ near B.C. high school

Third high-school related assault captured by Chilliwack resident’s cameras since beginning of 2021

FILE - In this Feb. 14, 2017, file photo, Oklahoma State Rep. Justin Humphrey prepares to speak at the State Capitol in Oklahoma City. A mythical, ape-like creature that has captured the imagination of adventurers for decades has now become the target of Rep. Justin Humphrey. Humphrey, a Republican House member has introduced a bill that would create a Bigfoot hunting season, He says issuing a state hunting license and tag could help boost tourism. (Steve Gooch/The Oklahoman via AP, File)
Oklahoma lawmaker proposes ‘Bigfoot’ hunting season

A Republican House member has introduced a bill that would create a Bigfoot hunting season

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Economic Development and Official Languages Minister Melanie Joly responds to a question in the House of Commons Monday November 23, 2020 in Ottawa. THE CANADIAN PRESS/Adrian Wyld
Federal minister touts need for new B.C. economic development agency

Last December’s federal economic update promised a stimulus package of about $100 billion this year

FILE - In this Nov. 20, 2017, file photo, Larry King attends the 45th International Emmy Awards at the New York Hilton, in New York. Former CNN talk show host King has been hospitalized with COVID-19 for more than a week, the news channel reported Saturday, Jan. 2, 2021. CNN reported the 87-year-old King contracted the coronavirus and was undergoing treatment at Cedars-Sinai Medical Center in Los Angeles. (Photo by Andy Kropa/Invision/AP, File)
Larry King, broadcasting giant for half-century, dies at 87

King conducted an estimated 50,000 on-air interviews

BC Coroners Service is currently investigating a death at Canoe Cove Marina and Boatyard in North Saanich. (Black Press Media File)
Drowning death in North Saanich likely B.C.’s first in for 2021

Investigation into suspected drowning Monday night continues

Kimberly Proctor, 18, was murdered in 2010. Her family has spent many of the years since pushing for a law in her honour, that they say would help to prevent similar tragedies. (Courtesy of Jo-Anne Landolt)
Proposed law honouring murdered B.C. teen at a standstill, lacks government support

Ministry of Mental Health and Addictions has concerns with involuntary detainment portion of act

Most Read