(Wikimedia Commons)

ICBC to bring in ranking system for collision, glass repair shops

Change comes after the much-maligned auto insurer has faced criticism for sky-high premiums

The province is bringing in a new system to rank glass repair and collision shops, according to the Insurance Corp. of B.C.

The program will rank businesses on various metrics, such as their rates, the state of their training and equipment, customer service and choosing to fix glass chips instead of replacing the windshield whenever possible.

It will begin gathering data for collision repair shops on Feb. 3, and glass repair shops on March 2. The information will be made public once enough is collected. Once available, customers will be able to see the rankings on ICBC’s shop locator webpage.

The province said the changes will lead to greater efficiency, faster processing times and lower costs for drivers.

The change comes after the much-maligned auto insurer has faced criticism for sky-high premiums for young drivers from upgrades to its system last fall.

READ MORE: Should winter tires be mandatory in the Lower Mainland?

READ MORE: ICBC had 32,412 Dial-a-Claim calls from Lower Mainland


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

ICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Fernie Mountain Film Festival coming to the big screen

Amateur and professional films about all things mountain related will screen at this year’s festival

District of Elkford approves bylaw authorizing $8.3 million loan

The money will be used for repaving roads in the Abruzzi Heights and Balmer Knoll subdivisions

Community gathers to grieve, learn at suicide information night

The Elk Valley Suicide Task Force hosted the first ever suicide information evening this week

Castle Project to expand Teck Coal operations

The Castle Project would be an expansion at Teck’s Fording River Operations

Community Cash Awards make their return to the Elk Valley

The program supports the development of healthy and diverse communities

Blair says RCMP have met Wet’suwet’en conditions, calls for end to blockades

The Wet’suwet’en’s hereditary chiefs oppose the Coastal GasLink project

B.C. lawyer, professor look to piloting a mental-health court

In November, Nova Scotia’s mental-health court program marked 10 years of existence

COLUMN: Not an expert on First Nations government structures? Then maybe you should calm down

Consider your knowledge about First Nations governance structures before getting really, really mad

Meet the Wet’suwet’en who want the Coastal GasLink pipeline

Supporters of the pipeline are upset only one side is being heard nationwide

One dead in multi-vehicle collision involving logging truck on northern B.C. highway

DriveBC says highway expected to remain closed until 8 p.m.

B.C. teacher gets 15-year ban after lying about having sex with just-graduated student

Teacher had been dishonest with the B.C. Commissioner for Teacher Regulation

Pipeline talks got B.C. railway open, can work again: Horgan

Premier says protest excesses damage Wet’suwet’en case

Exclusive: Pamela Anderson talks plans for waterfront Ladysmith property after 12-day marriage

Anderson says she can pay her own bills. Peters denies making comments suggesting she can’t

Burger King breaks the mould with new advertising campaign

The company is known for irreverent ad campaigns

Most Read