New airline regulations bring compensation for tarmac delays, over-bookings

Some of the new regulations will roll out in July, while others are expected for December.

The federal government is rolling out new regulations that will require airlines to help and compensate passengers stuck on tarmacs for hours, as well as provide more regular updates on delayed and cancelled flights.

The new measures are apart of the updates to the Air Passenger Protection Regulations that will take effect over the coming months, Transport Minister Marc Garneau told reporters at Pearson International Airport outside Toronto on Friday.

“After a long and thorough consultation process, I am proud to say these new regulations achieve that balance and will give air travellers the rights and treatment they pay for and deserve,” Garneau said.

ALSO READ: Plane safety briefings must have rule to leave carry-ons behind during evacuation: union

Starting July 15, airlines will be required to pay up to $2,400 for anyone who is denied boarding for situations within the airline’s control, such as over-booking, and up to $2,100 for lost or damaged luggage, which is already outlined in international rules. This compensation would have to be paid to the passenger at the time they are denied boarding.

New rules will require airlines to provide updates, and to return to the gate and let people off if the delay reaches three hours, but gives the option of a 45-minute extension if there is a possibility the plane will be able to take off.

Airlines will also have to follow new rules for allowing musical instruments on planes either as checked or carry-on baggage.

Other new regulations, which will roll out in December, include hefty compensation for flight delays and cancellations that are deemed within an airline’s control.

For large airlines, amounts will range from $400 to $1,000, while smaller airlines will have to pay out $125 to $500.

  • 3-6 hours: $400
  • 6-9 hours: $700
  • 9+ hours: $1000

For small airlines, the amounts are:

  • 3-6 hours: $125
  • 6-9 hours: $250
  • 9+ hours: $500

The regulations lay out the minimum standards airlines will have to follow for situations in their control, or face $25,000 fines.

With files from The Canadian Press


@ashwadhwani
ashley.wadhwani@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Chefs dominate the wild “Untamed Kootenays”

Sixty lucky guests were treated to a special night of culinary excellence… Continue reading

Eight U.S. senators write to John Horgan over pollution from Elk Valley mines

The dispute stems from Teck Resources’ coal mines

People throwing food at a bear in Fernie alarms conservation groups

Wildlife conservation groups in the Elk Valley are encouraging individuals to be… Continue reading

Sushi, sake and silk kimono

“The Kimono of Ichimaru” opening night at Fernie Museum attracts sellout crowd

Mexico-bound Tour Divide riders complete first day, pass through Fernie

Divide riders looking strong as they finish first leg of 4160 km race

BREAKING: Trans Mountain expansion project gets green light, again

Prime Minister Justin Trudeau announced the decision in Ottawa on Tuesday afternoon

Elk Valley Bulls RFC reclaim Kootenay Cup

Elk Valley beats Cranbrook 7-5 to win Kootenay Cup; team off to provincials in September

UPDATE: Two-year-old involved in Chilliwack pool drowning has died

Toddler was reported to not be breathing as air ambulance called out Thursday afternoon

B.C. high school withdraws notices for temporary dress code

Parents previously told the Interior News they felt there was inadequate consultation over the rules

VIDEO: Toronto Raptors announcer credited with calming crowds after shooting

Matt Devlin, the Raptors’ play-by-play announcer since 2008, was praised for preventing panic from spreading

Mini-horse visits residents at Lower Mainland care home

Gunner turned a visit with grandpa into a major event for everyone at the residence

Women sue former Vancouver cop over alleged sexual abuse during pimp case

Two women claim James Fisher caused psychological trauma during the Reza Moazami investigation

First ever Indigenous person to join the RCMP to be honoured in B.C.

Hawk Kelly said becoming a Mountie was his dream job as a kid

Deadline for cabinet to decide future of Trans Mountain expansion is today

International Trade Minister Jim Carr described the decision as ‘very significant’

Most Read