Last Friday, Western Financial Group’s Elkford Branch hosted a customer appreciation day in honour of their newly renovated branch.
Branch Manager Karen Lewis said the renovations began in February and were not completed until about a month ago when the building welcomed customers into their new location that can be accessed from the parking lot off Michel Road. The branch was previously in the same spot but could only be accessed through what used to be an indoor mall.
“Not only have we had to put up with it, but all of our customers have,” Lewis said of the renovations. “We just wanted to show them that we appreciate their patience.”
Lewis noted that the branch also recently changed its name from Faulkins Insurance Group to Western Financial Group.
Lewis said she is hopeful that customers will embrace the new changes.
“It’s so nice to have windows,” she noted. “It’s a brighter, nicer, cleaner place.”
The customer appreciation day included a free draw for a tablet, fatal vision goggles — goggles that simulate how being intoxicated impairs both your judgment and your vision, prizes donated by Western Financial Group and refreshments.